NYSEC is dedicated to providing our members' technicians with the training and instruction they need to stay up-to-date on the latest developments and innovations in HVAC technology. NYSEC's training courses provide technicians with practical hands-on instruction held in our new state-of-the-art facility. Classes offered cover a wide range of topics including: air handling and distribution systems, hydronics and hot water and steam boilers, burners, test equipment, water heaters, electricity, controls, fuel, venting, customer service and NORA certification. Check this page periodically to see a comprehensive schedule of all the classes currently being offered.
All classes are held at our new state-of-the-art training facility.
131 East Ames Ct. Plainview NY 11803 (ENTRANCE AND PARKING IN THE REAR)
The following classes are being offered:
| Course | Date | Time | Fee | Instructor | Info | |
| Introduction To Oilheat Credits: N/A |
8/29/23 - 11/2/23 Tuesday & Thursday |
6PM-10PM | $1,695 | N/A | More Info |
Location: 131 East Ames Ct. Plainview, NY 11803 |
Past Classes |
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| EPA 608 Review and Exam Credits: N/A |
6/14/23 Wednesday |
8AM-2PM | $150 | N/A | More Info | Registration Closed |
| AC Startup & Troubleshooting Credits: 0 |
4/5/23 Wednesday |
8AM-11AM | $175 | N/A | More Info | Registration Closed |
| Introduction to Oilheat (80 Hours) Credits: 0 |
3/28/23 - 6/1/23 Tuesdays & Thursdays |
6PM-10PM | $1695 | N/A | More Info | Registration Closed |
| Introduction to Air Conditioning (80 Hours) Credits: 0 |
2/1/23 - 4/15/23 Wednesdays & Saturdays |
6PM-9PM (Wed) 8AM-2:30PM (Sat) |
$1895 | N/A | More Info | Registration Closed |
| Introduction to Oilheat (80 Hours) Credits: 0 |
8/16/22 - 10/20/22 Tuesdays & Thursdays |
6PM-10PM | $1695 | N/A | More Info | Registration Closed |
| Advanced Steam Class w/ Live Fire Credits: 6 |
6/16/22 Thursday |
9AM-4PM | $75 | Tim Doran of Weil-McLain | More Info | Registration Closed |
| Bioheat Technical Guidance Credits: 0 |
4/20/22 Wednesday |
8AM-10AM | FREE | N/A | More Info | Registration Closed |
| Introduction to Oilheat Credits: 0 |
3/15/22 - 5/19/22 Tuesdays & Thursdays |
6PM-10PM | $1695 | N/A | More Info | Registration Closed |
| Introduction to Air Conditioning Credits: 0 |
Wednesdays |
$1,895 | N/A | More Info Location: Electrical Training Center 65 Elm St. Copaigue, NY 11726 |
Registration Closed | |
| Suffolk Cty. Restricted Elect. CEU Class Credits: 0 |
11/16/21 Thursday |
8AM - NOON | $75 | Bob O’Brien / John Levey | More Info | Registration Closed |
| Introduction to Oilheat Credits: N/A |
9/20/21 - 12/1/21 Mondays & Wednesdays |
6PM - 10PM | $1,695 | John Levey | More Info | Registration Closed |
| Suffolk Cty. Restricted Elect. CEU Class Credits: 0 |
8/26/21 Thursday |
8AM - NOON | $75 | Bob O’Brien / John Levey | More Info | Registration Closed |
| Suffolk Cty. Restricted Elect. CEU Class Credits: 0 |
6/15/21 Tuesday |
8AM - NOON | $75 | Bob O’Brien / John Levey | More Info | Registration Closed |
| Suffolk Cty. Restricted Elect. CEU Class Credits: 0 |
4/30/21 Friday |
8AM - NOON | $75 | Bob O’Brien / John Levey | Registration Closed | |
| Introduction to Oilheat Credits: 0 |
4/6/21 - 6/10/21 Tuesdays & Wed/Thu |
6PM - 10PM | $1,595 | John Levey | Info Coming Soon | Registration Closed |
2020 Past Classes |
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| Course | Date | Time | Fee | Instructor | Info | |
| Suffolk Cty. Restricted Elect. CEU 2 part online class Credits: 0 |
7/2/20 & 7/9/20 Thursday |
6PM - 8PM | $50 | Bob O’Brien / John Levey | Info | Registration Complete |
| Air Conditioning for Oilheat Techs Credits: 0 |
4/30/20 - 5/16/20 Tuesdays & Thursdays & Saturday 5/16 |
6PM - 10PM & Sat. 8AM - Noon | $695 | Eric Mamonas | Info | HOLD |
| Air Conditioning for Oilheat Techs Credits: 0 |
4/2/20 - 4/18/20 Tuesdays & Thursdays & Saturday 4/18 |
6PM - 10PM & Sat. 8AM - Noon | $695 | Eric Mamonas | Info | SOLD OUT |
| Introduction to Oilheat Credits: 0 |
3/24/20 - 6/9/20 Tuesdays & Thursdays |
6PM - 10PM | $1,595 | N/A | Info | HOLD |
2019 Past Classes |
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| NORA Silver Certification - Review & Test Credits: 0 |
10/15/19 Tuesday |
8AM - 12PM | $75 | N/A | Info | Registration Complete |
| Introduction to Oilheat Credits: 0 |
9/3/19 - 11/12/19 Tuesdays & Thursdays |
6PM - 10PM | $1,595 | N/A | Info | Registration Complete |
| Bioheat – Facts VS Myths Credits: 1 |
07/30/2019 Tuesday |
7AM | FREE | John Levey | Info | Registration Complete |
| Intro to Commercial Oil Burners Credits: 6 |
06/25/2019 Tuesday |
9AM - 3PM | $75 | Angel Gonzalez | Info | Registration Complete |
| Introduction to Oilheat Credits: 0 |
04/2/2019 - 6/13/2019 Tuesdays & Thursdays |
6PM - 10PM | $1,595 | N/A | Info | SOLD OUT |
2018 Past Classes |
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| Hydronic Best Practices Credits: 2 |
10/9/2018 Tuesday |
8AM - 10AM | $15 | Tim Doran | Info | Registration Complete |
| Steam System Troubleshooting Credits: 2 |
10/5/2018 Friday |
8AM - 10AM | $15 | Tim Doran | Info | Registration Complete |
| Riello Troubleshooting Credits: 0 |
9/19/2018 Wednesday |
8AM - 10AM | $15 | Kevin Huber | Info | Registration Complete |
| Introduction to Oilheat Credits: 0 |
08/21/2018 - 10/30/2018 Tuesdays & Thursdays |
6PM - 10PM | $1,595 | N/A | Info | Registration Complete |
| Understanding Low Voltage Wiring Credits: 0 |
07/25/2018 Wednesday |
8AM - 11AM | $15 | Jim DePalma | Info | CLASS FULL |
| ECM Variable Speed Circulators & Advanced Piping Credits: 4 |
06/11/2018 Monday |
8AM - 1PM | $50 | Dave Holdorf | Info | POSTPONED |
| Troubleshooting Oil Burner Problems with the Carlin ProX Control |
04/25/2018 Wednesday |
8AM - 9:30AM | $15 | Angel Gonzalez | Info | Registration Complete |
| Advanced Hydronics - a NORA Gold Class |
04/24/2018 Tuesday |
8AM - 2PM | $50 | Dave Holdorf | Info | Registration Complete |
| Troubleshooting Oil Burner Problems with the Beckett Genisys Control |
04/17/2018 Tuesday |
8AM - 9:30AM | $15 | Charlie Masone | Info | Registration Complete |
| Combustion Testing, How to Do it Properly and What the Numbers Mean |
04/12/2018 Thursday |
8AM - 9:30AM | $15 | Bob O'Brien | Info | Registration Complete |
| The Truth About Oil Supply Piping |
04/04/2018 Wednesday |
8AM - 9:30AM | $15 | Charlie Masone | Info | Registration Complete |
| Introduction to Oilheat Credits: N/A |
04/03/2018 to 06/19/2018
Tuesdays & Thursdays |
6PM - 10PM | $1,595 | N/A | Info | Registration Complete |
| Advanced Electricity and Basic Electronics Credits: N/A |
01/26/2018
Friday |
8AM - NOON | $75 | Prof. Eugene Silberstein | Info | Registration Complete |
| Psychrometrics Without Tears Credits: N/A |
01/26/2018
Friday |
12PM - 4:30PM | $75 | Prof. Eugene Silberstein | Info | Registration Complete |
| NORA Tank Seminar Credits: 6 |
08/31/2017
Thursday |
8:30AM-4:30PM | $50 | John Levey | Info | Registration Complete |
| Hours of Service & DOT Hazmat Training Class Credits: N/A |
08/23/2017
Wednesday |
9:00AM | $75 | Energi eRisk Solutions | Info | Registration Complete |
| Introduction to Oilheat Credits: N/A |
08/22/2017 - 10/31/2017
Tuesdays & Thursdays |
6PM - 10PM | $1,595 | N/A | Info | Registration Complete |
| Advanced Hydronics Credits: 6 |
TBD | 8:30AM-3PM | $50 | Dave Holdorf | TBD | TBD |
| NORA Silver Certification Credits: N/A |
TBD | 8:30AM-4:30PM | $50 | John Levey | Info | TBD |
| Beckett Hands On Residential Credits: N/A |
07/18/2017
Tuesday |
8AM - 4PM | $125 | N/A | N/A | 800-645-2876 |
| Carlin University Credits: N/A |
06/28/2017
Wednesday |
8:30AM - 3:30PM | $99 | N/A | N/A | Registration Complete |
| Carlin University Credits: N/A |
06/27/2017
Tuesday |
8:30AM - 3:30PM | $99 | N/A | N/A | Registration Complete |
| Extreme Diagnostic Primary Controls Credits: 0 |
TBD | 8:00AM - 10:30AM | $50 | Angel Gonzalez | TBD | TBD |
| Troubleshooting Oil Burner Problems Credits: 0 |
TBD | 8:00AM - 10:30AM | $75 | Charlie Masone | TBD | TBD |
| Extreme Diagnostic Primary Controls Credits: 0 |
05/10/2017
Wednesday |
6:00PM - 8:30PM | $75 | Angel Gonzalez | TBD | Registration Complete |
| A/C Trouble Shooting Credits: 0 |
04/27/2017
Thursday |
12:30PM - 4:30PM | $75 | Prof. Eugene Silberstein | N/A | Registration Complete |
| A/C Startup Credits: 0 |
04/27/2017
Thursday |
8AM - Noon | $75 | Prof. Eugene Silberstein | N/A | Registration Complete |
| Energy Kinetics Credits: N/A |
04/25/2017
Tuesday |
8AM - 4PM | $149 | N/A | N/A | Registration Complete |
| Carlin University Credits: N/A |
04/05/2017
Wednesday |
8:30AM - 3:30PM | $99 | N/A | N/A | Registration Complete |
| Carlin University Credits: N/A |
04/04/2017
Tuesday |
8:30AM - 3:30PM | $99 | N/A | N/A | Registration Complete |
|
NORA Intro To Oilheat |
03/07/2017 to 05/16/2017 Tues & Thurs |
6PM - 10PM | $1,595 | N/A | Info | Registration Complete |
Sales Training & Education
Technician Customer Interaction Training
The New York State Energy Coalition (NYSEC) has teamed with NORA and ServicEdge’s TechAdvantage to provide sales training sessions for technicians. Help your technicians develop and hone their selling skills, as well as improve day-to-day interactions with your clients. TechAdvantage offers three modules which will help technicians become skilled with customer interaction and understand how to articulate the value proposition of various equipment sales opportunities.
| MODULE 1: | Being Comfortable with Customer Interaction |
| MODULE 2: | Identifying, Documenting, and Understanding How to Articulate a Value Proposition |
| MODULE 3: | Talking About Your Products and Services, and Creating Valuable Leads |
All classes are held at our new state-of-the-art training facility.
131 East Ames Ct. Plainview NY 11803 (ENTRANCE AND PARKING IN THE REAR)
The following modules are being offered:
| Module | Date | Time | Fee | |
| Module 1 |
Wednesday, March 22, 2017 |
8:30AM to 11:30AM |
$30 | Registration Complete |
| Module 1 |
Thursday, March 23, 2017 |
8:30AM to 11:30AM |
$30 | Registration Complete |
| Module 2 |
Tuesday, April 11, 2017 |
8:30AM to 11:30AM |
$30 | Registration Complete |
| Module 2 |
Wednesday, April 12, 2017 |
8:30AM to 11:30AM |
$30 | Registration Complete |
Customer Service Representative Training
The New York State Energy Coalition (NYSEC) has teamed with NORA and ServicEdge to provide customer service training sessions. Help your customer service representatives develop and hone their skills, as well as improve day-to-day interactions with your clients, easily articulate the value proposition of the company's products and services, and leave every customer with the perception of quality, trust and respect for the organization. ServicEdge offers four modules, which will help customer service representatives become skilled with customer interaction, be more confident when interacting with the client, and generate sales.
| MODULE 1: | Defining Excellence in Customer Service |
| MODULE 2: | Opening and Closing Calls — Professionally |
| MODULE 3: | Handling Disgruntled Customers or Customer Complaints & Building Trust |
| MODULE 4: | Customer Service Best Practices & Industry Education |
All classes are held at our new state-of-the-art training facility.
131 East Ames Ct. Plainview NY 11803 (ENTRANCE AND PARKING IN THE REAR)
The following modules are being offered:
| Module | Date | Time | Fee | |
| Module 1 |
Wednesday, March 22 2017 |
Noon-3:00pm |
$30 | Registration Complete |
| Module 2 |
Thursday, March 23 2017 |
Noon-3:00pm |
$30 | Registration Complete |
| Module 3 |
Tuesday, April 11 2017 |
Noon-3:00pm |
$30 | Registration Complete |
| Module 4 |
Wednesday, April 12th |
Noon-3:00pm |
$30 | Registration Complete |
